Vilkår for bruk

Terms of Service

Welcome to our website.

Please read these Terms of Service carefully before accessing the website, browsing products, registering an account, placing an order, or using any related services.

These Terms apply to your use of this website and related services. By using this website, you agree to comply with these Terms and other applicable policies published on the website, including the Privacy Policy, Return & Refund Policy, and Shipping Policy.

If you do not agree to these Terms, please stop using this website and its related services.

Nothing in these Terms is intended to exclude, limit, or diminish any mandatory rights that consumers are entitled to under applicable law.

1. Website Services

This website may provide consumers with the following services:

  • Product display and information;

  • Online ordering and purchasing;

  • Payment processing;

  • Order management;

  • Product delivery;

  • Customer service and after-sales support;

  • Return and refund services;

  • Customer inquiries and other related services.

We may update, modify, suspend, or terminate certain website functions due to website maintenance, technical upgrades, business adjustments, security reasons, or legal and regulatory requirements.

Where required by applicable law, we will take reasonable measures to provide users with appropriate notice.

2. User Eligibility and Accounts

When using this website or placing an order, you must have the legal capacity required under applicable law to enter into the relevant transaction.

If you register an account or place an order, you must provide information that is true, accurate, complete, and up to date.

You must:

  • Keep your account login information secure;

  • Take reasonable measures to prevent unauthorized use of your account;

  • Promptly update information when it changes;

  • Contact us promptly if you discover unauthorized use of your account;

  • Not impersonate another person or provide false information.

If we have reasonable grounds to believe that an account is involved in fraud, illegal activity, security risks, or a serious violation of these Terms, we may, to the extent permitted by applicable law, restrict, suspend, or terminate the relevant account services.

3. Product Information

We will make reasonable efforts to ensure that product information displayed on the website is accurate, clear, and kept up to date, including:

  • Product names;

  • Product images;

  • Product descriptions;

  • Product features;

  • Technical specifications;

  • Product availability;

  • Product prices;

  • Delivery information.

Due to differences between devices, monitors, and browser settings, there may be reasonable visual differences between the colors displayed in product images and the actual products.

If we discover obvious technical errors, pricing errors, inventory errors, or other significant errors in product information on the website, we may correct the relevant information to the extent permitted by applicable law.

If such an error affects an order that has already been placed, we will handle the matter in accordance with applicable law and provide the consumer with appropriate notice where necessary.

4. Orders and Contracts

When you place an order through the website, your order information will be submitted to us for processing.

Submitting an order does not necessarily mean that the order has been accepted or that a consumer contract has been concluded.

To the extent permitted by applicable law, we may need to complete order confirmation, inventory verification, payment confirmation, and necessary security checks.

We may be unable to accept or complete an order in circumstances such as:

  • The product is out of stock;

  • Payment is unsuccessful;

  • The delivery address cannot be effectively served;

  • The order contains an obvious error;

  • There is a reasonable concern regarding fraud or security risks;

  • The transaction cannot legally be completed due to applicable laws or regulations.

If we cancel an order that has already been paid for, we will refund the amount required under applicable law.

The time at which a consumer contract is formally concluded shall be determined in accordance with applicable law and the order confirmation or other relevant information sent to the consumer by us.

5. Prices and Payment

Product prices and applicable fees will be displayed to consumers during the website checkout process.

When placing an order, the final order amount displayed on the checkout page shall apply.

Depending on the circumstances, the website may offer one or more payment methods, such as:

  • Visa;

  • Mastercard;

  • PayPal;

  • Cash on Delivery (where applicable);

  • Other payment methods actually available on the website.

The payment methods available to you will be those displayed on the checkout page.

Payments may be processed by third-party payment service providers.

We generally do not store complete bank card or credit card information. Relevant payment data may be processed by the applicable payment service provider in accordance with its applicable security standards.

Where applicable law requires us to provide information about taxes, delivery charges, or other fees before purchase, we will provide the relevant information during the checkout process.

6. Delivery

We will arrange delivery of products based on the information provided in the order.

Delivery times may be affected by order processing time, destination, logistics providers, and other actual circumstances.

Delivery times displayed on the website are generally estimates and should not be interpreted as guaranteed delivery deadlines unless expressly stated otherwise on the website or in the order information.

Delivery may be affected by factors including:

  • Public holidays;

  • Weather conditions;

  • Logistics and transportation delays;

  • Customs processing;

  • Issues caused by delivery service providers;

  • Force majeure events;

  • Other circumstances beyond our reasonable control.

If a delivery issue occurs, we will provide reasonable assistance based on the circumstances.

For detailed delivery information, please refer to our Shipping Policy.

7. Returns, Refunds, and Exchanges

Consumers' rights regarding returns, refunds, and statutory withdrawal are governed by our Return & Refund Policy and applicable law.

For consumers in the European Union and other jurisdictions protected by applicable consumer protection laws, statutory withdrawal rights, statutory conformity guarantees, and other mandatory consumer rights are not limited by these Terms or any other website policy.

For detailed information regarding returns, refunds, and after-sales procedures, please refer to:

Return & Refund Policy

If these Terms conflict with mandatory rights granted to consumers under applicable law, the applicable legal requirements shall prevail.

8. Product Quality and Statutory Guarantees

We are legally responsible for products sold through this website to the extent required by applicable law.

If a product is defective, does not conform to the contract, or fails to meet applicable quality requirements, consumers may be entitled to appropriate remedies under applicable law.

Depending on the circumstances and applicable law, consumers may be entitled to request:

  • Repair of the product;

  • Replacement of the product;

  • Price reduction;

  • Refund;

  • Other remedies provided by law.

Certain products may also be covered by a manufacturer's warranty or commercial warranty.

If an additional warranty is provided on the product page or in relevant warranty documentation, the applicable period and conditions shall be governed by the relevant information.

Any commercial warranty does not affect the statutory rights that consumers are entitled to under applicable law.

9. User Conduct

When using this website, you must not engage in activities that violate applicable laws or regulations or infringe upon the legitimate rights and interests of others, including but not limited to:

  • Providing false, misleading, or fraudulent information;

  • Impersonating another person;

  • Interfering with the normal operation of the website;

  • Uploading viruses, malware, or other harmful code;

  • Accessing servers, databases, or other systems without authorization;

  • Engaging in fraud, money laundering, or other unlawful activities;

  • Infringing intellectual property rights;

  • Violating the privacy or other legal rights of others;

  • Copying, scraping, reproducing, or commercially using website content without authorization;

  • Attempting to bypass website security measures;

  • Using the website in a manner that may damage the website, systems, or other users.

If we identify such conduct, we may take lawful measures in accordance with applicable law, including restricting accounts, canceling relevant orders, restricting website access, or taking other appropriate action.

10. Intellectual Property

Unless expressly stated otherwise, the content of this website and related intellectual property rights are protected by applicable law, including but not limited to:

  • Trademarks;

  • Logos;

  • Product images;

  • Product descriptions;

  • Page designs;

  • Written content;

  • Graphics;

  • Software;

  • Website code;

  • Page structure;

  • Other related materials.

Without the prior written permission of the relevant rights holder, protected content may not be copied, modified, distributed, publicly displayed, sold, or otherwise used without authorization.

Nothing in these Terms affects any lawful fair use or other statutory rights granted to consumers under applicable law.

11. Third-Party Services

To provide website functionality and complete related services, we may use third-party service providers, including:

  • Payment services;

  • Logistics and delivery services;

  • Website hosting services;

  • Cloud services;

  • Data analytics services;

  • Website security services;

  • Customer service tools;

  • Advertising and marketing services.

Third-party services may process relevant information in accordance with their own terms of service and privacy policies.

For details regarding the collection, use, and protection of personal information, please refer to our Privacy Policy.

12. Website Availability

We will make reasonable efforts to maintain the normal operation of the website. However, we cannot guarantee that the website will be free from:

  • System maintenance;

  • Technical failures;

  • Network interruptions;

  • Server failures;

  • Software errors;

  • Security incidents;

  • Interruptions to third-party services.

If the website becomes temporarily unavailable or certain functions become inaccessible, we will take reasonable measures to restore the relevant services.

13. Limitation of Liability

To the extent permitted by applicable law, we may not be liable for service interruptions or delays caused by events beyond our reasonable control, including:

  • Natural disasters;

  • Extreme weather conditions;

  • War or civil unrest;

  • Government actions;

  • Large-scale network failures;

  • Interruptions to third-party services;

  • Other events that could not reasonably have been foreseen or controlled.

However, nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

In particular, these Terms do not limit any statutory consumer protection rights, statutory product conformity guarantees, or other mandatory consumer rights.

14. Privacy Protection

We value the protection of users' personal information.

For information regarding how we collect, use, retain, and protect personal information, as well as our use of Cookies and related data processing practices, please refer to our:

Privacy Policy

The Privacy Policy forms an integral part of these Terms of Service.

15. Updates to These Terms

We may modify these Terms of Service due to changes in laws and regulations, business adjustments, website functionality updates, or security requirements.

The updated version will be published on this website together with the latest update date.

For changes that may materially affect consumer rights, we will provide appropriate notice to the extent required by applicable law.

Changes to these Terms will not affect rights that consumers have already legally acquired before the changes, unless otherwise required by applicable law.

We recommend that you review this page periodically to stay informed about the latest version of these Terms of Service.

16. Governing Law and Dispute Resolution

These Terms shall be interpreted in accordance with applicable law.

For consumer transactions, any choice of law or jurisdiction provision shall not deprive consumers of mandatory consumer protection rights granted to them under applicable law.

In the event of a dispute, we recommend that consumers first contact us through our customer service email so that the parties may attempt to resolve the matter amicably.

If the dispute cannot be resolved through negotiation, consumers may seek resolution through a competent court or other lawful dispute resolution body in accordance with applicable law.

If any provision of these Terms is determined to be invalid or unenforceable, the validity and enforceability of the remaining provisions shall not be affected.

17. Contact Us

If you have any questions regarding these Terms of Service, orders, payments, delivery, returns, refunds, or website services, please contact us at:

Customer Support

📧 troyvourvas895@gmail.com

Please provide your order number and any relevant information regarding your inquiry whenever possible, so that we can identify the matter and provide assistance more efficiently.

We will review and respond to your inquiry as soon as reasonably possible after receiving it.

Thank you for using our website.